The Faff Score

WHAT’S YOUR
FAFF SCORE?

Find out how much pointless operational work is hiding in your business - and where the quickest useful fix may be.

7 questions5 dimensionsAbout 5 minutes

THE USEFUL BIT

Seven honest answers.
One Faff Score.

No email gate and no pretend precision. This is a directional diagnostic designed to identify where everyday operational friction is costing time or creating risk.

QUESTION 1 / 714%

Question 1 of 7

Repeated adminHow much combined team time disappears into repetitive admin each week?

Count everyone involved: copying, formatting, re-keying, checking and producing the same things again.

Almost noneIt is occasional and genuinely trivial.Under 2 hoursNoticeable, but still contained.2-5 hoursA regular bite out of the working week.6-10 hoursA meaningful chunk of somebody's role.More than 10 hoursFaffery has become a part-time job.

THE FIVE HIDING PLACES

Faffery leaves clues.

The Faff Score looks beyond "we use spreadsheets" and measures the patterns that make everyday work slower, riskier or unnecessarily dependent on people.

Manual repetition

Recurring copying, re-keying, formatting, checking and document production.

Chasing & hand-offs

Approvals, reminders and status updates that only move after a human nudge.

Spreadsheet dependency

Critical logic and operational knowledge concentrated in files or individual people.

System fragmentation

People carrying information between systems that do not join up cleanly.

Operational visibility

Work that is hard to see, measure or manage without asking around.

WHAT’S YOURFAFF SCORE?

Seven honest answers.One Faff Score.